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627: Leaders Under Fire, Jeff Chatterton, Checkmate Public Affairs

627: Leaders Under Fire, Jeff Chatterton, Checkmate Public Affairs Leaders Under Fire, Jeff Chatterton, Checkmate Public Affairs – The Sharkpreneur podcast with Seth Greene Episode 627 Jeff Chatterton Jeff Chatterton is CEO of Checkmate Public Affairs and provides strategic counsel and advice to business leaders. He and Conway Fraser are two of the world’s leading crisis communicators who have helped clients in various industries across six continents survive corporate crises. Former award-winning journalists, Jeff and Conway are co-authors of the international best-selling book Leaders Under Fire: The CEO’s Survival Guide to Navigating Corporate Crisis. Listen to this illuminating Sharkpreneur episode with Jeff Chatterton about his book, Leaders Under Fire. Here are some of the beneficial topics covered on this week’s show:

● How the crisis doesn’t matter, it’s how the company responds to the crisis.

● Why business owners must be able to communicate why a product was recalled.

● How crises are events that business owners don’t see coming.

● How a crisis can turn into an opportunity and work out for the better.

● Why it’s important for companies to lead with empathy and authenticity during a crisis.

Connect with Jeff: Guest Contact Info Twitter @jchatterton LinkedIn linkedin.com/in/jeffchatterton Links Mentioned: leadersunderfire.com

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Jeff Chatterton talks managing crises in tourism & hospitality on BV-TV

https://www.bizvision.co.uk/series/bvtv-business-of-hospitality/ BV-TV Business of Hospitality Channel host Malcolm Gallagher says; Of the sectors hurt the most from the pandemic, Travel Tourism & Hospitality has certainly born the brunt of the impact and is likely to continue to do so for many years to come. As someone who has worked in those businesses for 50 years, I know how they are reeling, working hard to recover, and under pressure. But they are also emotional businesses where the media loves a negative story. So I have asked back my guest for today, a true cross communications management expert in those great sectors. He knows about crisis pressure, he’s written the book about it Leaders Under Fire: The CEO’s Survival Guide to Navigating Corporate Crisis.” From CheckMate Public Affairs lets go say hello again to Jeff Chatterton. My Business of Travel, Tourism & Hospitality talk with Jeff will be in 3 parts –First I’ll ask him his advice on avoiding creating crisis during recovery. In part 2 I’ll ask him about emerging crisis trends and in part 3 we’ll focus on hotels and talk about reputation management at a time of crisis.